"A mother brought her daughter to our Hopkins site to file taxes for the first time. She received a significant refund.
I asked the mother if she filed her taxes. She replied, 'Yes. Unfortunately, I had to pay $300 for one year! They told me that the fee included e-filing.'
It is very upsetting for me to see how hard-working individuals are taken by some commercial tax services. It makes me feel good to know that I save customers a significant amount of money."
-- Sam España, AccountAbility Minnesota volunteer